Services

FREE – Cruise Assistance Package

Can’t cruise on one of our family-supported Cruises?

Don’t mind cruising on your own or with your own support?

Perhaps You Have Already booked?

There is No Additional Cost to you, It’s Your Choice…

Depart from any Port in Australia or New Zealand, on any Ship from any of the cruise lines listed below.

• Royal Caribbean
• Celebrity
• P&O Australia
• Carnival
• Norwegian

Once chosen then contact us to book the cruise and you will enjoy our Free Cruise Assistance Package that features, our staff to help you arrange your cruise, plus other benefits and services at NO ADDITIONAL COST.

Need help choosing a cruise?

Don’t know which cruise line to choose?  Not sure about the departure port or itinerary?  Contact us and we’ll help you.

Already Booked With Another Travel Agent Or Direct With The Cruise Line?

No problem, if you only booked recently (within the last 60 days) then we can easily transfer your reservation to us at NO ADDITIONAL COST. Contact us to transfer your cruise.

NOTE: If you are transferring onto one of our Supported Family Cruises then the Staff Support Fee will be added to your reservation after the transfer process is completed.

Do you have a group of people interested in cruising?

We can arrange for any number of people to cruise and if 8 or more cabins are booked you can receive a discount, plus other onboard benefits.

Questions, concerns?

We have made cruising with autism and other disabilities our expertise and we’re here to help you.  Please feel free to contact us with any questions or concerns you may have.

The Cruise Assistance Package includes…

• Guidance from our experienced support staff.
• Prices you find on the Cruise Line websites, are the prices you pay.
• Personalised Cruise Social Stories and schedules.
• Excursion Reviews
• Dining Table just for your family for breakfast, lunch and dinner (Request made for you to the cruise line for Traditional Main Dining room seating only * Not applicable for Open Seating dining, or Specialty Restaurants.)
• Pre-Cruise Questionnaire to aid the onboard kids club staff.
• All the regular services and activities on board each ship.
• Special Dietary Accommodations
• Priority boarding of the Ship*
• Priority Disembarkation from Ship*.
• Special Kids Club age Grouping Rules *
• Most “Special” Requests and Needs met*
• Access and Services for People with Physical
• Disabilities

* Certain accommodations vary by cruise line and ship, and cannot be guaranteed, but we will provide you with alternate plans/actions. Contact us for more information.